How do I create my first tournament?
From your dashboard, click "New Tournament" and follow the setup wizard. You'll be able to configure the tournament name, date, entry fees, sidepots, brackets, and payout structure. Our Knowledge Base has detailed guides for each step.
Can I import bowlers from a spreadsheet?
Yes! Tournament Doctor supports importing bowlers from CSV and Excel files. Go to Manage Bowlers and click the Import button. You can map your spreadsheet columns to our fields for a seamless import.
How does the bracket system work?
Our bracket system automatically seeds bowlers based on their qualifying scores. You can run single or double elimination brackets, and the system tracks all matches and calculates payouts automatically.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover) through our secure Stripe payment processor. Your subscription renews automatically unless you cancel.
Can I cancel my subscription anytime?
Yes, you can cancel your subscription at any time from your account settings. You'll continue to have access until the end of your current billing period. No questions asked, no cancellation fees.
Is my tournament data backed up?
Absolutely. All your data is stored securely in the cloud with automatic daily backups. You can also export your tournament data at any time for your own records.